w.Intercom = i;Wireless Receiver.. — tado° Community

Wireless Receiver..

Our new wireless receiver is locking up and becomes unresponsive, whilst a power off and on again seems to temporarily resolve it, until the next time. Where do I contact a human being from Tado support to have this replaced with another unit?

Chat isn't working and they doesn't seem to be a support phone number.

Comments

  • Try this email, Leona, or one of the support team, will pick it up: leona@tado-844a35e31252.intercom-mail.com
  • Thank you, I've been in contact and had a prompt reply, but the hoops they wish me to jump through beggars belief.

    They want the exact time this issue occurred but how would I know?