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Broken battery bay on wired thermostat weak and poor design plastic

The plastic of the battery bay is cheap and weak and not strong enough to support the pressure of the leaf spring contact that hold the batteries in place - very poor design. Is it going to be hot glue, super glue, wood wedge- you get the idea… a bodge piece of job on nasty bit of kit that is not cheap. Good software, now no heating until the thermostat is repaired or replaced.

Best Answer

  • Emcee
    Emcee Admin
    Answer ✓

    Hello @hdj,

    Thank you for your contribution to the tado° community forum. Unfortunately, it appears your post has gone unanswered. If the issue you've described still persists or if you continue to have questions about tado° products and services, please do not hesitate to outline these in a new post.

    We are making concerted efforts to revitalise the forum in order to ensure a more lively community space.

    Looking forward to future discussions!

Answers

  • LaurenceS
    LaurenceS
    edited October 2024

    Unfortunately, he is right. The battery dock is terrible. I've only had to replace the batteries 2 times, and it broke the 3rd time. It lasted three years. It's a thermostat - I don't expect to have to buy a new thermostat every 3 years.

  • Hello @LaurenceS

    We certainly don't expect customers to buy a new thermostat every three years.
    Please get into contact with tado° support via our live chat. They may be able to send you a replacement piece for your current thermostat's battery dock.

  • giwrgis
    giwrgis
    edited November 2024

    Hello!

    I am facing the exact same problem! The plastic broke and the batteries cannot be held there.

    Here are two photos to better understand what is my problem:

    What's the solution for that?
    There seems to be another thread here:

    with more people having the same problem!
    Winter is here and the thermostat is out of order …

  • Hi,

    Had the same problem after changing the batteries, noticed the cracks and created below bracket to support the battery bay. Thermostat fixed and up and running again. Not sure if I am allowed to add links on this forum but I am sure you can find it under "Tado" search on makerworld.

  • giwrgis
    giwrgis
    edited January 3

    That's a great work @PPdG and Happy New Year to you and all Tado community members!

    Thanks a lot for providing this to the community! I believe many users will benefit from this!

    Having said that, I don't see the reason why not to post the link here! As you said it is easily searchable in Makerworld but for convenience here it is.

    Just one question to make sure I understand it correctly (I am newbie in 3D printing): This is PLA with 15% infill, right? Do we need to know anything else if we take it to a 3rd party for printing it?


    Once again, all credits for a job well done go to @PPdG !

  • @giwrgis, sorry for not reading this sooner. I guess it is easiest to find someone with a 3d printer. It takes 4 gram om filament, material cost is something like 10ct. PLA works fine but other materials like PETG will also be ok as long as it is not TPU (rubber stuff). The infill does not really matter as the part is so thin that it mostly consist of walls. I have no experience with official printing services but also see many home users offering their service. And, if you are in NL, many libraries have 3D printers you can use.

  • Hi all, I have also created my own 3d printed fix for this problem, but I have not uploaded it to Thingiverse or Makerworld as I'm selling it here

    https://www.ebay.co.uk/itm/267095469999

    I can easily produce a similar one that replaces the whole battery holder and not just the left side if needed.