Water Heating 'pad' on app disappeared!
Just upgraded from an early Tado version that had failed after 6 years but the hot water pad on the app has disappeared. I have reloaded the app, no success, deleted and re-installed the app, no success.
I see that this link was posted in an earlier thread
but that produced a 404 error.
Has anyone solved this problem? Or is it indicative of me not wiring the Receiver unit correctly?
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Comments
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There’s a link to the wireless receiver manual here. Look at section 6. It should be set for s/y plan. I think you’ll need a smart thermostat/wireless temp sensor in the system as well to get hot water control.
https://cdn.brandfolder.io/607DGEMS/as/tqh86npbjjhws5gwkxfncbfh/104172-DIGITAL-WRP01IB01-INSTALLER_MANUAL-TA-UK-00-V2.pdf0 -
@David43 I removed and re-installed my Tado system not that long ago (I was trying out a different company's smart thermostat) and I also ended up without Hot Water but a simple request to support via the Chat button had it back up and running within an hour.
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