Incident detection did not work in Care&Protect
Hello
I’m new to Tado community (just bought my first starter kit this month), so I might miss answers on this topic.
Some days ago, I was away from home and set the Tado on Off mode. In the day of my return, I remotly set the Tado to Auto scheduling, to start heating the house for the time I’ll arrive.
The problem was that my boiler lost water pressure, so it could not start heating the house. I was expecting however to receive a notification from Care&Protect (I have active subscription), saying that the room is not heating as expected, as mentioned in the Tado Support site, but that did not happened.
Any ideea if I should set/configure something else in the app, so I can receive these type of incident notifications?
I’m new to Tado community (just bought my first starter kit this month), so I might miss answers on this topic.
Some days ago, I was away from home and set the Tado on Off mode. In the day of my return, I remotly set the Tado to Auto scheduling, to start heating the house for the time I’ll arrive.
The problem was that my boiler lost water pressure, so it could not start heating the house. I was expecting however to receive a notification from Care&Protect (I have active subscription), saying that the room is not heating as expected, as mentioned in the Tado Support site, but that did not happened.
Any ideea if I should set/configure something else in the app, so I can receive these type of incident notifications?
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Thanks for quick reply, @GrayDav4276.
Too bad, as I believe it is quite an easy thing to check if heating is really working, as expected.
I hope someone from Tado can take a look and fix at least this basic notification, in the next release…0
