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Tado Showing Offline

Hi all,

Since 4:23am on the 17th of December, our Tado devices have all been showing offline.

On the app, it’s showing the Wireless Receiver having no connection. Has a software update recently gone out that could affect this?

thanks
Lewis

Comments

  • I have the same thing since earlier today. All tado elements are offline, and the app shows they all went offline at the same time.

    The 3 leds on the bridge are on, but the router led is off. That is also after disconnecting it and reconnecting again.

    Anyone an idea on what to do?
  • johnnyp78
    johnnyp78 ✭✭✭
    If your router is offline then it’s likely to be a problem with your internet connection.