Installation of smart thermometer and extension kit can get stuck

I have ended up with a thermometer not associated to a room and cannot be associated

also can't be removed from the account and re-added , so stuck until support reply

Installation of smart thermometer and extension kit wired into a tradition boiler should be trivial

I was experimenting replacing my nest kit as I also have smart radiators

Comments

  • Exactly the same issue that I have. Raised 2 support tickets and no reply yet.
    I also had Nest before, but also 6 smart TRVs so decided I waited enough for Nest to implement STRVs and switched to Tado. Setup the smart thermostat and extension kit. Now my smart thermostat is assigned to a new room called heating and works as a "dumb" thermostat and the TRVs can not call for heat from the boiler....