Internet bridge down - continuously requests heat
Hello. I accidentally turned my internet bridge off this morning before we went out (disconnected power cable).
We have come home to an absolutely roasting house because the heating has just stayed on all day, despite our schedule being to only heat in peak hours. It’s cost us over £20 in gas when we weren’t even in. Which is silly.
The heating was on when I did this, so it’s probably that it just stayed on without knowing if it had reached our daytime target temperature of 16 degrees? It’s 24.8 degrees instead!!
Is this the expected behaviour when the internet bridge is unreachable? That the boiler just continuously heats? We were supposed to be away all weekend but had to rush back so it’s just as well we did!!!
Are there any settings I can change so that when the internet bridge isn’t found, the heating is turned off, rather than continuously requested?
It’s a combi boiler we have.
We have come home to an absolutely roasting house because the heating has just stayed on all day, despite our schedule being to only heat in peak hours. It’s cost us over £20 in gas when we weren’t even in. Which is silly.
The heating was on when I did this, so it’s probably that it just stayed on without knowing if it had reached our daytime target temperature of 16 degrees? It’s 24.8 degrees instead!!
Is this the expected behaviour when the internet bridge is unreachable? That the boiler just continuously heats? We were supposed to be away all weekend but had to rush back so it’s just as well we did!!!
Are there any settings I can change so that when the internet bridge isn’t found, the heating is turned off, rather than continuously requested?
It’s a combi boiler we have.
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Comments
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Tado devices are dependent on the cloud for their scheduling. If you remove the bridge or internet the thermostats become dumb and will continue to perform their last instruction. Unfortunately there are no settings that will alter this behaviour.
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Not in my case. When my bridge loses connection, everything stops!0
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@GrilledCheese2 - I’m not disagreeing with you but I don’t understand why? My smart thermostat knew the schedule, didn’t it? And it was still connecting to the wireless receiver?
Or is the Tado not a smart thermostat without the internet bridge? I thought the internet bridge was just to allow me and others to access it remotely? Not for the device itself to access the information it needs to schedule heat?0 -
The bridge is the “hub” that essentially controls everything, similar to other smart devices that use a hub.
Without the hub they would no longer be able to communicate with any other devices as the hub is offline0 -
@MrAdam Tado devices have no internal clock, so they have no concept of elapsed time. Even with a wired thermostat the device is unable to continue scheduling CH and HW in the event that communication is lost.
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It would be nice to have some real technical information on how the different devices really work, instead of just having to theorize based on behavior observed.0
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@MrAdam your smart thermostat doesn’t connect to the wireless receiver. Both devices send information to and from the bridge, which communicates with the Tado servers. No timing information is held in the hardware.0
