One of my thermostats doesn't close.

bogdaniux

One of my thermostats doesn't close even if I changed batteries. I even moved it to another heater. No it doesn't close that one. I heard that updates could be pushed to one device specifically. Maybe that helps. The thermostat is on 54.4, unlike the others that are on 54.12.
Thanks,
Bogdan Talos

Germán

Hello bogdaniux,

Please contact our tech support with the details of your issue:

https://support-request.tado.com/#/contact?locale=en

Best,

Germán