Cant connect Smart Ac Control V3 to HOMEKIT

unpluged

Hi ,

I can't connect my Tado Smart Ac Control V3 to my HOME KIT on my iPhone . I get this message below " Device not found " ;

• Iphone 6
• IOS 12.4.2
• Router wireless 2.4 Ghz

IMG_3142.png

Can someone please help me out ? .. I have tried everything , and I have other devices working fine with HOMEKIT ...

thanks .

Direcu

I am having the same issue!

Can’t understand what went wrong