TRV calling for heat
I have two wired smart thermostats installed, one for radiators and one controlling under floor heating. On my Horstmann controller I leave those two channels set to on, so both heat channels are controlled by the tado smart stats.
I’m adding some smart radiator valves and have a question - how do these call for heat? I assume they connect to a smart thermostat but I can’t see a setting in the app to check that. If that is how the system works I want to pair the TRVs with the radiator stat and not the under floor one. TIA.
Answers
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On installing each TRV you assign a zone controller in the room settings. The zone controller you assign is the radiator thermostat.
https://support.tado.com/en/articles/4689126-how-does-tado-control-heating-zones-how-can-i-change-the-zone-controller-of-a-room0 -
I thought this was the case, but I don’t see a zone control option in the screen when clicking the name of the room. I see room, child lock, orientation and instructions. I must be missing something…
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I think you're clicking on the device ID rather than clicking on the room name. Zone controller should be the last option, after dazzle mode.
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Yes, it’s not there. The last message on this thread seems to be the same behaviour.
https://community.tado.com/en-gb/discussion/13073/my-v3-setup-is-not-properly-supporting-zones
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This content has been removed.
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I’ve installed one so far so it should be an option. I actually installed two but removed one when testing in an attempt to resolve the issue. Seems that it affects systems with two wired stats. I’ll have to contact support unfortunately.
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@Loobar I know some users have a problem with missing zone controller IDs, but to the best of my knowledge the menu still appears, it's just that the option list is incomplete.
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Tado support have now made the change to add the zone controllers and all is good.
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