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Wires installation troubles

Hi,
Been trying to set up my tado but the wires are a mess due to the previous system that was installed since before we moved in.

I have a black, grey, brown cables coming from the heater, and red, blacl from the plug that used to turn the system on/off.

The black,grey are tied to red and yellow cables that seem to go in the wall and back out, while the blue is tied to another blue coming from the wall.

Not too sure where to start here (would love to post a picture).

Any ideas?

Comments

  • wateroakley
    wateroakley Volunteer Moderator

    If this is a new install you should reach out to Tado support

  • You can post a picture if you use the desktop version of the forum but as said above go to tado support first.