Different wiring than illustrated in walkthrough

funkensteinberg

Hi, I’m installing the extension kit where my Drayton Lifestyle LP111 was. This is what I’m presented with in the walkthrough

But this is what I see:

I’m not really sure how to proceed. Any help appreciated.

Michael

Thank you for your patience.

Michael

Hi,

Please contact Technical Support via:

https://support-request.tado.com/#/contact?locale=en

They can double check your account and needed installations.

funkensteinberg

Thanks Michael, I did that already but haven't had a response yet...