Failed smart thermostat
Is there a contact to replace the smart thermostat.
I have bought a kit with eight and one doesn't even light up when I put batteries in.
I've looked everywhere, can anyone help ??
I've tried new duracell batteries etc, it's dead, never even lit up once.
Thanks.
I have bought a kit with eight and one doesn't even light up when I put batteries in.
I've looked everywhere, can anyone help ??
I've tried new duracell batteries etc, it's dead, never even lit up once.
Thanks.
0
Answers
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Simply contact support and tell them the serial number of the thermostat. If it is still under warranty, it will be replaced immediately
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Recently in another topic someone mentioned that they put in the batteries the wrong way around because it was unclear to them how they should be placed. So maybe verify that.
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Thanks guys, have been having a chat in the support section. The yellow box on the right eventually gets through to someone. Sent photos and video, going through the channels now, see what happens.0
