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Install ac smart control

Ntteniker
Ntteniker ✭
edited June 2022 in General Questions & Topics
My new tado ac control is not recognizing my Panasonic Panasonic CU-E9DKE , any one have An idea how to make it work?

Comments

  • Tomi
    Tomi ✭
    You have to set the ac mode automatic first and then do the setup. It doesnt recognise if mode is set to dry, heat or cooling mode.
  • Tomi
    Tomi ✭
    Manual doesnt say that but it should...
  • Germán
    Germán Admin

    Hello Ntteniker,

    If your remote is not being recognized using ON command (in any mode), please contact our support with a picture of the remote front, remote back and the exact model of your AC so we can look into it for you.


    Tomi, any mode's ON/OFF should be recognized. Then if the setup is done for thermostatic control the device will only use cool or heat, but that shouldn't make any difference in this step.


    Best,

    Germán

  • Ntteniker
    Ntteniker ✭
    Thank you Tomi, it's working fine now

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