Moved house, new boiler, new/moved install?

pjapk

I had an existing Tado installation which I was very happy with, but have now moved house and the new house has a different boiler installed so I require new installation instructions for connecting my Tado system to this boiler.

The new boiler is a "Worcester Greenstar 28i Junior Combi Mk IV". The current thermostat / controller is a Hive combination.

How do I start a fresh installation process so that I can obtain installation instructions?

(The previous boiler was a Worcester Bosch 24 CDI)

Germán

Hello pjapk,

In this case, as you may want to maintain other settings and data, just contact our support and request the installation instructions for the new setup, you don't need to start all over :)

https://support-request.tado.com/#/contact?locale=en

Best,

Germán