w.Intercom = i;Thermostat stuck on 'Configuration Download' — tado° Community

Thermostat stuck on 'Configuration Download'

I have been using Tado in my house for a week now, and it has worked fine for a week. Last night I added 2 more valves to the system, and moved the bridge. Both new valves are connected and can show 'hi' on command. I can see that the wired thermostat is connected because I can send the text 'hi' as well. I can see the temperature history in all my rooms as well.

However, the wired room thermostat remains on Configuration Download; a gear and a downward arrow. When I change the temperature on a thermostat valve, nothing happens. I've tried removing the batteries for a minute, and longpressing the button on the front.

How to fix this? It's freezing outside.

Best Answer

  • Endran
    Answer ✓
    Yeah, it turned out that there is a maximum of 7 devices per area (thermostats and valves). Earlier I had 6, but by adding two more valves I exceeded the maximum. The app does not give a warning about this, which I think is an important short coming.

    Double check the number of devices in your rooms, and make sure to keep it a 7 max. This resolved my issue. Goodluck!

Answers