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Crey
Crey ✭
edited June 2022 in General Questions & Topics

I was chating on line but chat box disapeared? what time is chat available

Answers

  • Germán
    Germán Admin

    Hello Crey,

    If you had an active chat it most likely was dued to some sort of browser issue. If that's the case we would appreciate any feedback you may have on this issue.

    The chat widget disappears out of service hours (service hours is from 7:30 to 16:45 UK time).

    Remember you can always contact our support via this form:

    https://support-request.tado.com/#/contact?locale=en


    Best,

    Germán

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