Registering Failed

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Jaqcues
Jaqcues ✭
edited February 2021 in General Questions & Topics

Hello,


While registering the elements of my new Tado - Bridge and Wired Thermostat, I received the following message with the Bridge:

"This device is already registered to another home" (see screenshot)

Please find attached proof of purchase on Amzon.fr and a photo of the bar code.

Hoping to receive a response from you.

Regards

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  • dEEPZoNE
    dEEPZoNE ✭
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    I have the same problem. Seems Tado does not respond to these forums posts ? I see your post if from feb 2021 :O

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